Feedback

The process of accessing support through Onyx was straightforward and clearly explained. I felt supported without having to repeatedly justify my needs. The biggest difference for me is I don’t feel like I’m constantly fighting the tech anymore. Things that used to take ages feel much more straightforward now.

The adjustments recommended and support provided made a noticeable difference to my productivity and comfort at work.

The support helped me feel more included and valued within the workplace. It’s helped my confidence a lot because I’m not second-guessing everything. I’ve got strategies now that make work feel more manageable.

It’s easier to start tasks now because I’m not overwhelmed before I even begin. Breaking things down properly has made a real difference. 

I don’t spend as much time trying to remember everything now, I’ve got a setup that helps me stay on top of work without it taking over my whole day. It’s helped me work better with my manager because expectations are clearer and I’m not guessing what’s meant.

It’s improved my workday loads because I can actually focus on the job instead of struggling with access issues. It was really helpful having someone look at my tasks and go ‘right, where are the pinch points?’ We didn’t change my role, just made it easier to do.

When my responsibilities changed, it was useful having support to check whether my adjustments still worked. It stopped small issues turning into bigger ones. It helped me settle into changes faster because the support kept pace with the role.